Logma’s range of Professional services is designed to ensure that for every solution we propose, the integration is a hassle-free operation.  We place a high priority on the design and planning stages to avoid any major disruption during implementation:

• Consultancy & Design
• Project Planning
• Implementation & Configuration
• Maintenance & Support


Call Management
Our Call Control staff utilise a Call Management system which allows us to log ,track, prioritise and report on each and every individual call.  The system facilitates a centrally coordinated response and ensures an efficient, seamless service.

Calls to Logma's helpdesk provides direct access to staff who can offer instant technical advice.  In many cases faults can be rectified at an early stage.

• Dial-in trouble-shooting should a problem occur
• Telephone support as necessary
• Remote fixes wherever possible
• Efficient Call Management
• Central Point of Contact
• Telephone Help Desk facility